Why Isn’T My Fitbit Working?

What to do if your Fitbit stops counting steps?

Learn moreLog out of your Fitbit App.Force quit the App.Turn off the Bluetooth.Shut off your phone and turn it on after 1-2 minutes.Turn on the Bluetooth.Log back into your Fitbit App.Set up your Charge 2 as a new device..

Is it unhealthy to wear a Fitbit?

However, radiation exposure may increase while wearing Fitbit continuously. A few Fitbit models have been reported to cause skin irritation, wrist pain, or burns. … On the contrary, some scientists believe that non-ionizing and low-frequency radiation isn’t harmful.

How do I fix the black screen on my Fitbit?

Learn morePlug the device into the charging cable.While the device is plugged into the charging cable, hold the button down for 15 seconds.Remove your finger from button. … Remove the device from the charging cable.Plug the device into the charging cable again.The smiley face icon appears on the screen.

Why has my Fitbit versa stopped working?

If your Fitbit Versa won’t turn on all of a sudden, it’s possible that its battery may have simply lost power. … If that’s not the case, it’s also possible that the battery has simply run out of juice. Lithium-polymer Batteries don’t lose 100% power.

Why isn’t my Fitbit working?

Try restarting your Fitbit device. … If it’s still not working, try restarting your mobile device. If you’re trying to sync your Fitbit with your mobile device, try removing the Bluetooth connection from your mobile device.

How do I get my Fitbit screen to work?

Learn morePlug the device into the charging cable.While the device is plugged into the charging cable, hold the button down for 15 seconds.Remove your finger from button. … Remove the device from the charging cable.Plug the device into the charging cable again.The smiley face icon appears on the screen.

Why is my Fitbit not reading my steps?

If you’re NOT seeing your steps in the Fitbit mobile app then it’s an issue syncing from your Fitbit device to the mobile app (see Reason 1 above). To sync the Fitbit app with the Fitbit Website, follow these instructions from Fitbit.com: Why won’t my Fitbit device sync?

How long should a Fitbit last?

2 yearsThey were going to help you bring more customers, but now they will keep others from buying and making the same mistakes. The Fitbit Alta has a life expectancy of 1–2 years.

How do I unfreeze my Fitbit?

What should I know about using the Fitbit app on my Android phone?…BlazePress and hold the back and bottom buttons until you see the Fitbit logo on the screen.Let go of the buttons.If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device?

How do I reset time on my Fitbit Alta?

From the Fitbit app dashboard, tap the menu icon in the top left corner and tap Account.Tap Settings.Find an option to modify your time zone.Sync your tracker: Go back to the Account screen and tap your tracker name. Tap Sync Now.

What do you do when your Fitbit charge is frozen 3?

If your tracker is stuck, I recommend performing a long restart by doing the following:Plug the device into the charging cable.While the device is plugged into the charging cable, hold the button down for 15 seconds.Remove your finger from button. … Remove the device from the charging cable.More items…

How do I reset my steps on Fitbit?

Press and hold the Back (left) and Bottom (bottom right) buttons on the Versa until you see the Fitbit logo. The logo should appear in less than 10 seconds.Restarting the watch reboots the device but will not erase any data.

Does a Fitbit battery wear out?

Unfortunately, Fitbit batteries aren’t really replaceable. After having your Fitbit long enough for the battery to die, the chances are that it is also past warranty, so there’s no replacing it either.

How do you fix a frozen inspired Fitbit?

Learn morePlug the charging cable into the USB port on your computer or any UL-certified USB wall charger.Hold the other end of the charging cable near the port on the back of the tracker until it attaches magnetically. … Press and hold the button on your tracker for 5 seconds.Release the button.

Why is my Fitbit not showing the correct time?

Getting the time correct time may simply be a case of syncing your Fitbit again. This is particularly common for those who don’t have All-Day Sync on, which allows the Fitbit to stay in the loop with your phone’s time in the background. 1. Ensure your Fitbit is connected to iOS or Android device.

Does fitbit count steps if arms aren’t moving?

Will my device count steps if my arms aren’t moving? If you’re doing something like pushing a stroller or shopping cart, your wrist-based device will count your steps but the total may be slightly lower than usual. If you’re walking or running outside, use GPS to capture your route, pace, and distance.

How do I force sync my Fitbit?

Troubleshooting stepsForce quit the Fitbit app, then reopen it.On your phone, go to Settings > Bluetooth and turn Bluetooth off and back on.If your Fitbit device doesn’t sync, restart it. … Open the Fitbit app.If your Fitbit device doesn’t sync, restart your Android phone.Open the Fitbit app.More items…

Can you fix a Fitbit?

Fitbit will replace or fix your tracker’s regular wear-and-tear damage within one year of the date you purchased it. This means that physical damage that happens because of you — like accidentally running over your Fitbit with a snowblower — won’t be covered.