Question: What Is Covered Under Fitbit Warranty?

How do I replace my Fitbit?

Replacing your Fitbit DeviceFrom the Fitbit app dashboard, tap or click the Account icon.Tap Set Up a Device.Choose your tracker and follow the onscreen instructions to continue..

How many years should a Fitbit last?

2 yearsThe Fitbit Alta has a life expectancy of 1–2 years. If this is the case, don’t lie to consumers, and put that on the box. This is basically planned obsolescence. When products stop working on their own shortly after the warranty period is over, this looks highly suspicious and seems greedy and lazy.

How do you cancel your Fitbit premium account?

How to cancel Fitbit Premium on Android DevicesGo to the Google Play Store.Hit the hamburger icon and choose the Google account that is subscribed to Fitbit Premium.Tap Fitbit and open the Manage Subscription menu.Select Cancel Subscription and then confirm.

Is there a warranty on Fitbits?

Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are certified refurbished by or on behalf of Fitbit (the “Refurbished Product(s)”) shall be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase (the “ …

How do I claim warranty on my Fitbit?

If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. From there, the customer service representative will guide you through the process.

What do I do when my Fitbit battery dies?

Therefore, I’d recommend trying the following:Log out of your Fitbit App.Force quit the App.Restart your Charge 2, 3 times in a row.Turn off the Bluetooth.Shut off your phone and turn it on after 1-2 minutes.Turn on the Bluetooth.Log back into your Fitbit App.Update the Firmware version of your Charge 2.More items…

What can I use to remove scratches from my Fitbit?

Squeeze a small dot of toothpaste onto a clean polishing cloth. Use clear whitening toothpaste for best results. Rub over the scratch. Wipe off the toothpaste that remains using a clean, damp cloth.

How do you fix a broken wristband?

Glue the Edges Cover the filed torn end with glue and quickly press the second edge to the first, lining up any pattern or lettering. Hold in place for 60 seconds, then place on waxed paper to dry. Wait 24 hours for the glue to fully cure before wearing the repaired wristband.

What is the warranty on a Fitbit Charge 3?

The Fitbit Charge 3 is a relatively inexpensive product and one that’s covered for 12 months by a limited warranty that covers hardware defects. If your Fitbit is faulty, you’re likely to discover this within this period of time.

Can I exchange my Fitbit for a new one?

At this time, we don’t offer exchanges. If you purchased your Fitbit device or accessory elsewhere, contact the retailer to find out the return policy. Customers in the United States can initiate a return with our return tool. Customers in other countries should contact Customer Support for help.

Can a cracked fitbit screen be fixed?

Answer. If your Fitbit Charge 2 cracked, the company should fix it. Actually, the Fitbit shouldn’t have cracked in the first place. It looks like you had your device for just over a year, just a smidge past your warranty.

Does fitbit warranty cover water damage?

Fitbit warranties rarely cover water damage, so understanding how much water your device can take is important.

How long is a Fitbit under warranty?

Fitbit warrants to the original purchaser that your Fitbit-branded device or accessories that are new (the “Product(s)”) shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you …

Do fitbit batteries wear out?

Unfortunately, Fitbit batteries aren’t really replaceable. After having your Fitbit long enough for the battery to die, the chances are that it is also past warranty, so there’s no replacing it either.

Can wearing a Fitbit give you cancer?

Fitbits emit non-ionizing RF and EMF radiation. Prolonged exposure to both of these, even at extremely low levels has been known to be associated with cancer. … You are better off minimizing your exposure to Fitbit EMF radiation to reduce the likelihood of developing cancer as a result of using the product.

Is it worth getting a Fitbit?

In my opinion, Fitbits are worth the money as long as you make the most of them and don’t just shove yours in a drawer after wearing it for a couple of weeks. I bought my Fitbit Charge 2 at the start of 2019 and I definitely feel I’ve gotten my money’s worth from it – this is despite not using all the features.

Can you replace band on Fitbit Charge HR?

Fitbit Charge 2, Fitbit Charge 3, and Fitbit Charge 4 have 2 detachable bands (top and bottom) that you can replace with accessory bands sold separately. To remove and replace the bands on both sides: Turn over your tracker and find the band latches—there’s one on each end where the band meets the frame.

How do I return a faulty Fitbit?

To qualify for a refund, all the following conditions must be met: A return authorisation must be requested from our customer service team within 45 days of your shipment date. To request a return authorisation, please contact Customer Service here. You must return the Product to Fitbit to receive a refund.

Will fitbit replace a broken band?

What they may not realize is that — officially at least — if the band is damaged, it’s not replaceable. Fitbit considers it an “all in one” device. And when worn for a length of time in strenuous activities (it is a fitness watch after all), the band can be damaged in multiple ways.