Question: How Do I Contact UPS Surepost?

What happens if my package says delivered but I never got it?

Make sure you contact your LOCAL post office, and not the USPS hotline.

Your local post office will be able to provide quicker, and better service.

Ask who delivered the package, and ask for the details of that day’s delivery.

If the package still does not show up, please call USPS to file a claim..

How do I contact UPS about a missing package?

Call customer service toll-free at 1-800-742-5877. Representatives are available around the clock, seven days a week to answer your questions. You can also submit your inquiry through our online contact form.

Does UPS SurePost deliver to mailbox?

UPS is not supposed to deliver to mailboxes but there is a service UPS and USPS teamed up for a service called sure post. UPS delivers your package to your post office and then your post office delivers it the last mile to your mailbox . They don’t. … And they will never put a package in a ( physical), mail box.

Why does ups give my package to USPS?

UPS passes parcels to the Post Office everyday. The Post Office delivers to every address whether in the city or rural 6 days a week. It is a cost savings for UPS to pass off the final delivery to USPS. Why waste the money to send a package car to the rural areas when USPS is already going there.

How can I track a UPS shipment without a tracking number?

The first way for a shipper to track a package with no tracking number is to track by reference number. It works like this: When creating a shipment, the shipper has an opportunity to assign a reference number to the package. This could be the purchase order number or a simple description of the goods.

Does UPS and USPS work together?

UPS Mail Innovations® works with domestic and international postal services, providing the pickup, processing, and interim transportation of your package. The postal service makes the final delivery. If you need further tracking assistance, please contact your shipper.

How is UPS SurePost delivered?

UPS SurePost® is a contract-only service that uses the UPS Ground network, with final delivery typically provided by the U.S. Postal Service.

Is UPS SurePost always delivered by USPS?

UPS SurePost® is an economy, residential, ground service. This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service. Note: UPS My Choice® Members can upgrade a UPS SurePost package to UPS Ground for an additional fee.

Will UPS refund for stolen package?

UPS. As the intended recipient of a lost or stolen UPS package, you can contact the seller. The seller can either refund you or file a claim to recoup the missing shipment with UPS.

Why does UPS SurePost take so long?

The delivery time of SurePost is typically one day slower than UPS Ground. This is because on the day UPS would normally be dropping the package off at your customer’s door, it is instead dropping it off at the USPS branch nearest to the customer.

How do I refuse a UPS SurePost delivery?

Instead, call UPS at 1-800-PICK-UPS to let an agent know that you are refusing delivery of the package and wish to return it to the sender. Schedule a time for pickup. You also can drop off the package at a UPS location.

What is UPSN?

United Parcel Service United States (UPSN)

Will UPS refund for lost package?

If you receive a report from a recipient of a missing or stolen package, UPS will want to work with you to find the package or provide reimbursement for the replacement or purchase cost, whichever is less. Responding promptly to these occurrences is essential to good customer service and return business.

How do I track my ups SurePost package?

How to track UPS SurePost?Open either UPS website or USPS website (if your shipment has already been passed to the carrier).Find the tracking section. As a rule, the field is located right on the main page. … You will see the shipping status, delivery history, and arrival time.

Is UPS SurePost fast?

The UPS SurePost delivery time is slower than UPS ground service, but is sensible for the price. It also offers significant savings over typical ground shipping options by offloading shipping to a large delivery area to USPS, which is already visiting many of the locations and can handle Saturday delivery.